How Can We Help?
Owned and operated by EGA Capital, LLC, we are happy to answer questions about our game room and home theater products.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on how to initiate a return and what qualifies.
Can I exchange a product for a different model?
We are happy to help with exchanges within our return window. Contact us and we will walk you through the process for swapping your pool table, poker table, or seating selection.
How do I choose the right pool table size for my room?
Room dimensions are key. You will want at least 5 feet of clearance on all sides of the table for comfortable cueing. Send us your room measurements and we can recommend the best fit.
Do your home theater seats require assembly?
Assembly requirements vary by model. Each product page includes setup details, and our team can walk you through any questions before or after your purchase.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our Commitment to You
Fast Response
Our team aims to reply to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected with industry-standard encryption at every step.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns policy is designed to give you peace of mind.
